The Information Centres or known as Customer Service Centres of One Utama (1 Utama) was place in the first phase of this shopping mall, commonly known as the Old Wing. Customer Service Centres are conveniently located at strategic points to provide you with the best assistance. It had a wide space which allows people easy to walk around from any direction, from right, front, and left. There was also an elevator behind the Customer Service Centres allowing people to come from the other floor. According to those photos, if shoppers have any question, they are please to ask the friendly Customer Service officers. They are happy to help you.
Unlike the other shopping mall, One Utama has a very special and modern information kiosk. Touch screen directories are also found around the mall so that shoppers manage to search for any store or facility. There are two and above information kiosks at every floor near by the elevator. It let people to search and also give multiple choices for people to choose what they are looking for. All of the shops are categorized and easy to find by choosing, search by name, search by floor, and search by category. If anyone gets lost, just use their fingertips, simply click on ‘where am I now’ to notice which place they are now. Besides that, the purpose of these information kiosks is hoping flyers pick up their shopping guide and informative leaflets detailing the latest events and promotions.
For further information, visit: http://www.1utama.com.my/
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